Frequently Asked Questions

  • Anyone who qualifies through our application process can rent here.

  • 1 Bedrooms and 2 Bedrooms 

    We have 5 different 1 BDR sizes, and 4 different 2 BDR sizes.  

  • Residents pay $10.00 trash, $70 parking, and Water & Sewer (based on the property usage using a formula) 

  • Residents billed individually for electric-Duquesne Light, gas-Peoples Gas, and internet-Verizon or Comcast.  

  • Standard deposit is $200.00. Depending on the screening results, an additional deposit or a guarantor may be required, or both.  

  • 3-15 months 

  • 3 times more of the monthly rent 

  • Yes, $100,000 in liability coverage 

  • You can apply directly on the website. The Application Fee is $60.00, and the Administrative Fee is $324.00 

    North Shore Pittsburgh Apartments - Bracken House 

  • Trash $10, Pet Rent $45 (Pet Non-Refundable Fee $350.00, Residential Parking $70.00, Guest Parking $25.00-$75.00  

  • Yes, we are pet-friendly.  

    RESTRICTED BREEDS 

    Inclusive of any percentage, mixture or combination of: 

    • Pit Bulls 

    • Staffordshire Terriers 

    • Doberman Pinschers 

    • Rottweilers 

    • German Shepherds 

    • Chow 

    • Great Danes 

    • Presa Canarios 

    • Akitas 

    • Alaskan Malamutes 

    • Siberian Huskies 

    • Wolf-hybrids 

    • Any animal known to these breeds by any other name 

  • Attached 4-level garage. Not assigned.  

  • Gym, coffee station, club house, heated pool, grills  

  • Via the website or by calling the Leasing Office at 412-321-2300  

    North Shore Pittsburgh Apartments - Bracken House 

  • Via the residential portal   ResidentPortal.com  

  • Residents can call  412-321-2300 for after-hours maintenance emergencies  

    POLICY  

    The following require immediate response:  

    • No heat when outdoor temperature is below 55 degrees or in accordance with state laws. No air conditioning  

    when the outdoor temperature is above 80 degrees or in accordance with state laws.  

    • No hot or cold water. 

    • Overflowing commode or a clogged commode, if only one is available.  

    • Sewer backup. 

    • Water related issues – major leaks, broken pipe, etc. 

    • Malfunction of refrigerator.  

    • Gas failure of any nature. 

    • Property specific electrical outage or any electrical outage causing outage of essential systems (locks, doors).  

    • Fire or fire alarms.  

    • Security Alarms.  

    • Roof failure.  

    • Compromised/damaged entry gates, unit entry door or window, clubhouse entry door or window. 

    • Elevator outage (if people are trapped inside or there is a threat to human safety. Call 911 immediately.) 

    • Welfare checks as requested by law enforcement, and while accompanied by law enforcement.  

    • Lock outs, as specified by property lease agreement. 

    • Any mention of organic growth should be reported to the Property Manager immediately. See the SOP #114:  

    Organic Growth Prevention, Detection, & Remediation and the Moisture Awareness Operations & Maintenance  

    Plan for matters concerning possible mold. 

  • The lease agreement and Welcome letter have to be signed prior to the move-in date. All utility accounts must be set up. Residents can call 412-321-2300 to schedule a time to pick up keys and book a loading dock. Any outstanding balance must be paid before keys are released.  

  • We require a 60-day notice. Residents can call the Leasing Office at 412-321-2300 or send us a message via the residential portal. A 60-day notice must be in written form. 

  • Rent is paid via the residential portal only.  

    ResidentPortal.com